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Shipping Policy

We will do our best to accommodate special requests and rush deliveries.  Please contact service@7meshinc.com.

Your order will ship based on our country/ region;

Canada

7mesh will ship your order from our warehouse in Vancouver, BC.

Your order will be delivered with all import duties paid.  GST and PST are calculated on check out.

Canada Post ground shipping is free of charge on orders over $100 CAD.  Purolator Ground and Purolator Express are available at an additional charge.

United States

7mesh will ship your order from our warehouse in Seattle, WA.

Your order will be delivered with all import duties paid.  Local taxes are not assessed by 7mesh, and may be your responsibility.

Fed Ex Ground shipping is free of charge on orders over $100 USD.  Fed Ex 2 Day is available at an additional charge.

We cannot deliver to PO Boxes (APO, FPO and P.O. Boxes)

*United States includes: Hawaii, Alaska, Puerto Rico, Virgin Islands and Guam. Excludes the regions: Marshall Islands, Northern Mariana Islands, Palau.

Europe

7mesh will ship your order from our warehouse in The Netherlands.

Your order will be delivered with all import duties paid.   VAT is included in the price displayed.

UPS Ground shipping is free of charge on orders over 100 Euro / 60 GBP / 100 CHF.  UPS Express is available at an additional charge.

International

For delivery outside of Canada, United States and Europe, please contact 7mesh at service@7meshinc.com for pricing and availability.

Warranty:

7mesh products are guaranteed against defects in materials and workmanship for a period of one year from the date of purchase.  We will repair or replace the product at our discretion.  Every effort will be made to repair items where possible.  Proof of purchase is required upon request.

7mesh products are designed to be as durable as possible for the given weight and performance, but they are not bombproof, crashproof, or loveproof.  Our goal is to make our products last much longer than you expect – your goal should be to ride enough to wear them out!  If a product does not meet your expectations, please let us know.  If it’s a warranty issue we’ll take care of you, if not we will do our best to help you get it repaired or replaced at reasonable cost.

Please contact us at service@7meshinc.com to obtain a Return Authorization Number (RA#) before sending us any product – we will collect your information, and give you instructions on where to send your item.  Returns which arrive at any of our facilities without an RA# will be refused.

 

Returns and Exchanges:

7mesh will accept product exchanges and returns within 30 days of the original purchase date.  The product must be unused, in original condition and in original packaging.  7mesh will only process exchanges and returns for products purchased directly from 7meshinc.com, with original order confirmation or sales receipt.  If you purchased from a 7mesh dealer, please contact them directly for their exchange and return procedures.

Please contact us at service@7meshinc.com to obtain a Return Authorization Number (RA#) before sending us any product – we will collect your information, and give you instructions on where to send your item.  Returns which arrive at any of our facilities without an RA# will be refused.

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